Terms of Service

These terms govern your use of this website and of our services. By engaging us, paying for a service, or using a system we build or manage, you accept them — unless a separately signed agreement covering the same subject says otherwise, in which case the signed agreement wins.

We provide implementation services for booking, reminder, payment, client-portal and practice-app systems. Depending on the scope selected, an engagement may include discovery, information architecture, interface design, development, third-party integration, launch support, hosting, monitoring and an ongoing care plan.

Intake is capped at 3 new practices per month. That cap is an operational constraint, not a sales device, and it means we may decline or defer work.

Each project is limited to the deliverables listed in the applicable proposal, order form, scope document or statement of work. Anything not expressly included is excluded by default.

Unless separately agreed in writing, that exclusion covers SEO content writing, paid advertising management, legal or regulatory certification work, and multi-location rollouts.

You must provide timely access to the information, assets, credentials, approvals and systems the work requires. In practice this usually means domain and hosting access, brand assets, API credentials, payment-provider access, and decisions from whoever is entitled to make them.

Missing access and delayed approvals are the most common cause of a slipped date. Where they occur, timelines and delivery move accordingly.

A project usually comprises an upfront build fee and a recurring System Care & Growth Plan. Work starts once the required deposit is paid, unless stated otherwise in writing. Recurring charges begin at go-live, or on the date named in the proposal.

Invoices that are late or unpaid may result in work, access or support being paused. Published investment ranges are ranges: your figure is set in the proposal, not on the website.

The monthly plan is not a generic maintenance fee. It covers hosting, uptime monitoring, backups, security upkeep, patching, support, and a defined monthly allowance of edits or changes. Work beyond the included allowance is quoted and billed separately.

A request that adds a feature, workflow, integration, page or location, or that materially changes approved requirements, is out of scope. We will either quote it separately or schedule it as a further phase. We would rather say this plainly than absorb it silently and let the delivery date slip.

On full payment of all amounts due, you receive the rights described in your proposal to the custom deliverables created specifically for you. That is the point of the owned-asset model: you are not renting your booking flow back from us.

We retain ownership of what existed before your project — our pre-existing code, architecture, frameworks, templates, design systems, internal tooling and reusable components — and of anything generic we build that is not specific to you.

Systems we build commonly depend on third parties such as Stripe, Twilio, AWS, domain registrars, analytics tools and app stores. We are not responsible for their outages, price changes, policy changes or failures. We will make reasonable efforts to diagnose and mitigate what is within our control.

We apply reasonable security practices. You remain responsible for your own legal and regulatory compliance, including privacy notices, consent, retention rules and any requirement specific to your profession or jurisdiction.

We publish one guarantee: the 90-Day No-Show Recovery Guarantee. If your no-show rate has not measurably dropped within 90 days of launch, WebtureXperts continues your Care Plan and makes system adjustments at no additional charge until it does.

This is a performance commitment, not a blanket refund. It obliges us to keep working the system until the number moves. It does not entitle you to a refund, and it depends on the system being used as designed — reminders left switched off, or a deposit rule removed after launch, put the outcome outside our control.

No guaranteed results

Beyond that specific commitment, we do not guarantee revenue, search rankings, conversion rates or uninterrupted service, and nothing on this website should be read as promising any of them. Figures used in our published material are illustrative arithmetic, not forecasts. What we do commit to is building reliable systems, communicating clearly and supporting the work properly.

To the maximum extent the law permits, our total liability for claims relating to a project is limited to the amount you paid for the relevant service in the preceding three months, unless a signed agreement states otherwise. We are not liable for indirect, incidental, special, consequential or punitive damages, including lost profits or lost revenue.

Either party may end a recurring plan on the notice stated in the signed agreement or proposal. We may suspend or end services for non-payment, unlawful conduct, abuse, or material breach of these terms. Ending an engagement does not cancel obligations already owed on either side.

Unless a separate signed agreement says otherwise, disputes are handled under the governing law and venue named in the client agreement. Where none is named, both parties will attempt to resolve the matter in good faith before pursuing formal remedies.

Questions about these terms can be sent to .